Customer Focused Sales Interviews

In this course you will learn professional sales interviewing techniques that will help you establish credibility, qualify opportunities more effectively, and discover a prospect’s important business needs, goals, priorities and personal win. Audience:1. Sales Professionals2. Customer Service/Care Professionals3. Account Managers4. Anyone identifying customer needs 9 Lessons (Approx. 2 hours):1. How to Use This Course2. Introduction3. Questions Are the Answer4. Overview of the F.I.N.D. System5. F.I.N.D. System in Detail6. After the Sales Interview7. F.I.N.D. Interview Example8. Practical Applications of Knowledge9. Knowledge Assessment