Handling Customer Complaints
$37.00
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This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive. Audience:1. Customer Service/Care Professionals2. Account Managers3. Sales Professionals4. Anyone working with customers 4 Lessons (Approx. 45 Minutes):1. How to Use This Course2. Introduction3. A Process for Overcoming Objections and Complaints4. Reframing
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