2024-34 Generative AI in Customer Service-Three Opportunities and Challenges
$495.00
{{option.name}}:
{{selected_options[option.position]}}
{{value_obj.value}}
Generative AI and the rise of large language models (LLMs) have provided organizations with a new way to reach out to their customers. In this Research Note, we discuss three ways that generative AI can be used to power up customer communications in 2024.
Show More
Show Less