Axe Package Protection

Axe & Sledge Supplements Package Protection Axe & Sledge Supplements Package Protection covers packages that are lost, damaged, or stolen. Please review the policies below to determine if your package is covered. To file a claim please email Info@axeandsledge.com including order information and all other pertinent information. If the product is damaged during shipping, a picture must be included within the email at the time the claim is submitted. At the time of submission, a claim can be made for either a replacement, refund, or gift card for the amount of the original purchase (not including package protection). Policies: All claims must be made within 30 days of order placement. Orders that are marked through their tracking information as “delivered,” but that are not received by the customer, may be required to wait 7 days after the delivery date to make a claim. Packages are presumed to be lost orders when the status of the package is not "delivered," and it has been mo