Biff: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns by Eddy, Bill
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Biff: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns by Eddy, Bill

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The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.Author: Bill EddyPublisher: Unhooked BooksPublished: 09/16/2014Pages: 176Binding Type: PaperbackWeight: 0.50lbsSize: 8.40h x 5.40w x 0.50dISBN: 9781936268726About the AuthorBill Eddy is a lawyer, therapist, mediator, and the co-founder and Chief Innovation Officer of the High Conflict Institute in San Diego, California. He was The Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a Licensed Clinical Social Worker therapist with twelve years of experience. He serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in ov

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