Best Practices for Knowledge Workers (OUT OF PRINT)

Best Practices for Knowledge Workers: Innovation in Adaptive Case Management DIGITAL EDITION IS HERE (download complete book PDF now) Best Practices for Knowledge Workers describes Adaptive Case Management (ACM) in the current era of digitization, Internet of Things (IoT), Artificial Intelligence (AI), intelligent BPMS and BPM Everywhere. Best Practices for Knowledge Workers describes ACM in the current era of digitization, Internet of Things (IoT), Artificial Intelligence (AI), intelligent BPMS and BPM Everywhere. You will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent automation, where technology doesn’t replace human decision-making but extends the reach of the knowledge worker; making IoT data actionable. As Sandy Kemsley points out in her fo