GE Proficy GlobalCare Comprehensive Support Service

Product Description GE Proficy GlobalCare is a comprehensive support service aimed at optimizing your investment in GE Digital’s Proficy software solutions. It ensures your software remains up to date while providing access to a variety of tools, applications, and support resources to enhance your success. Technical Specifications Support Coverage: 24/7 emergency support for critical cases Product Maintenance: Access to the latest product improvements, enhancements, tools, and features Online Knowledge Center: 24-hour access to a wide range of information, including support links, articles, white papers, sample codes, user forums, developer downloads, and driver fact sheets Online Case Management: Advanced system for monitoring, updating, and escalating cases Electronic Newsletter: Regular updates and tips on using GE products and services Features Network of Support Professionals: High service levels from GE Fanuc or certified support professionals worldwide Emergency Suppor