Understanding Emotional Intelligence & Using It In The Workplace

This course provides you with an overview of what Emotional Intelligence (EQ) is and then walks you through its five core competencies.  This content will empower you to take control of developing your EQ by creating meaningful action items.  EQ, if understood and productively applied, separates the best leaders from the average.   Who Should Take This Course?      • Managers and leaders      • Customer service representatives      • Salespeople      • Human resources professionals      • Healthcare professionals Course Length      • 1 hour 37 minutes Completion Recognition A badge that can be hosted on your website, email signature and LinkedIn profile A digital, printable certificate of completion for framing Status and recognition for completing a HRD University program Lesson Titles      • What Is Emotional Intelligence (EQ)?      • Improving Your Self-Awareness      • Strategies for Boosting Self-Regulation      • Increasing Your Self-Motivation      • Developing Empathy