Incident Investigation: How Doing it Right Can Prevent Future Incidents (C4C)

COURSE DURATION: 1 HOUR  |  CUSP CREDIT: 1 POINT   Once an incident has occurred, it’s important to determine the facts and develop a plan to ensure future incidents don’t occur. Before a plan can be developed, basic causal factors–including the root cause–must be established. Join this class for an active discussion about reviewing basic incident prevention strategies; developing a systematic investigation approach; how to determine causal factors; root cause analysis; investigation techniques; and how to write and submit a complete incident investigation report to management. YOU WILL: How to develop a comprehensive and systematic incident investigation plan for your organization. Why causal factors need to be identified prior to developing your plan. What elements should be included in an investigation report to management. PRESENTER: Pam Tompkins, CUSP, SET Solutions   Watch a preview video of this course: