Developing & Providing Integrated Student Services: Creating The One-Stop Shop For Students

Description  Overview This session will provide an overview of how integrated student services, also known as the One-Stop Shop, can provide your college or university with a seamless delivery of student services, as well as a collaborative work environment for your staff. The presenter will discuss student services integration across several dimensions including virtual, physical, and organizational integration. By deconstructing operational silos, streamlining processes, and cross-training staff, operational efficiencies can be gained and students can be provided with holistic counseling experiences.The presenter will discuss the One-Stop Shop approach to service, which has been successful for many institutions, and will highlight the University of Minnesota’s successful One-Stop Student Services Office. Participants will leave with a thorough understanding of various approaches to creating a One-Stop Shop on their campus and will be provided with several handouts includin