Who Put Me in CHARGE?

Who Put Me in CHARGE? Getting to the NEXT LEVEL by Garry J. Peterson, MBA This book is a simple ROADMAP to enable the reader to take charge of his or her business role and responsibilities to improve their quality of work and to provide outstanding customer service when Customer Relationship Management is crucial in today’s business climate. You will find a systematic and detailed business model to guide supervisors and executives in the implementation of meaningful organizational change, often within 90 days. This business edition will provide a truly implementable process and significant “takeaways” to lead your company, department, team, or yourself to the NEXT LEVEL, allowing the complex business issues to become incredibly simple. There is also a TOOLBOX of easy-to-understand and easy-to-use exercises that can give you the necessary insight into problem identification and root cause problem-solving. This comprehensive book will also provide some additional observations, nuggets of