What Customers Value Most: How to Achieve Business Transformation by Focusing on Processes That Touch Your Customers: Satisfied Customers, Increased Revenue, Improved Profitability
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Title What Customers Value Most: How to Achieve Business Transformation by Focusing on Processes That Touch Your Customers: Satisfied Customers, Increased Revenue, Improved Profitability ISBN 0471641235 Author Brown, Stanley A. Binding Hardcover Publisher Wiley Publisher Year 1995 Condition Very Good Description 0471641235 First edition. Very good no dust jacket.
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