Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior (Updated)
Title: Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior (Updated) Author: Kerry Patterson ISBN: 9780071829311 Publisher: McGraw Hill Published: 2013 Binding: Paperback Language: English Condition: Used: Near Fine Audiobook discs and case in excellent condition with little sign of use. 100% money-back guarantee on all orders. G 1641005 Publisher Description: Hold anyone accountable. Master performance discussions. Get RESULTS.Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opp