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Design of Everyday Things (Basic Pbk)

$7.95
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Title: Design of Everyday Things (Basic Pbk) Author: Don Norman ISBN: 9780465067107 Publisher: Basic Books Published: 2002 Binding: Paperback Language: English Condition: Used: Near Fine Excellent, unmarked copy with little wear and tight binding. We ship in recyclable American-made mailers. 100% money-back guarantee on all orders. Architecture & Design 1657077 Publisher Description: First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.

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