Establishing Credibility and Trust For Sales

Decisions to choose a vendor or supplier require all the people who come in contact with the client to establish some level of credibility and trust. Establishing positive credibility and trust allows sales people a better opportunity to create longer term business relationships. This course will discuss what you can do to intentionally build trust and confidence with your clients. Audience: 1. Sales Professionals 2. Account Managers 3. Anyone working with clients & prospects Includes 9 Lessons (Approx. 2 hours): 1. How to Use This Course 2. Overview 3. Building Credibility 4. Building Rapport and Trust 5. The Four Elements of Trust 6. Pacing 7. Listening 8. Feedback 9. Summary and 1 Personal Listening Profile® for use in lesson 7.