The Organizational Behaviour Challenge

The Organizational Behaviour Challenge includes: Organizational Behavior Simulation: Judgment in a Crisis Harvard Business School Publishing 1 to 3 hours including introduction and debrief. This is a single-player simulation, each student plays the role of a product manager at Matterhorn Health, a medical device manufacturer. Customers report a series of critical problems with the company's newly launched blood glucose monitor. As the product manager, each student receives a barrage of communications from colleagues about the problems via email, video messages, voicemail, and instant message chats and must quickly determine the root cause of the issue and make recommendations on how to proceed. This simulation explores issues related to human judgment, cognitive bias, and decision-making during a product launch crisis. Students receive information to determine the cause of the issue and make recommendations for how the company should respond. Provide an understanding of several factors