Side Navigation

Some support centers have a necessity to present all folders, articles, and categories. Side navigation is made with this idea in mind and looks perfect on full-screen and portable gadgets. As a result, this extension simplifies the tasks that you put in front of the Freshdesk support portals. However, the best part about side navigation is that it automatically creates a list of collapsible elements from all folders, categories, and articles. Furthermore, the extension adapts immediately to the new content added and to the changes made in the existing articles and folders. By default, we add the Side navigation to the article page. As part of additional customization, the navigation can show different information on different pages. For example, it can show the full structure on an article page and categories list on a category page. At the same time, side navigation works perfectly with a Freshdesk multilingual feature, too, and shows the already translated content in accordance with