How To Navigate Difficult Conversations With Students

Key Takeaway  Attendees interested in bolstering their communication skills and confidence relative to having difficult student discussions will learn practical tips and gain awareness of common pitfalls that make or break the outcome of such conversations. Challenge This webinar will address the common challenges we face when delivering or discussing bad news or sharing painful information in a student service setting. Overview It is a guarantee that every faculty or staff member who works with students in an academic capacity will end up having to have a difficult student conversation at some point. Whether the topic is medical school requirements, and the related need to pick a new major, plagiarism, impending academic dismissal or how to manage academic responsibilities when the student’s parent is dying of cancer, having the necessary skills to manage that conversation with the proper blend of authority and grace, are of paramount importa