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ITIL® 4 Specialist: Collaborate, Assure and Improve Training

$2,228.00
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Learning Tree Innovative Defense Technologies (IDT)

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This course is for anyone who is preparing to sit the ITIL® 4 Specialist: Collaborate, Assure and Improve (CAI) examination. The aim is to provide you with an understanding of the key concepts, principles, value and challenges of the five practices that make up the ITIL® 4 Specialist: Collaborate, Assure and Improve course. These practices are: Relationship management Supplier management Service level management Continual improvement Information security management ITIL® 4 Specialist: Collaborate, Assure and Improve Training Benefits In this course, you will learn: The key concepts of the CAI practices The processes of the CAI practices The roles and competencies of the CAI practices How information and technology support and enable the CAI practices The role of partners and suppliers in the CAI practices How the ITIL capability model can be used to develop the CAI practices Recommendations for succeeding in the CAI practices Training Prerequisites ITIL 4 Foundation Ce

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