Supporting Students In Crisis: Streamlining Access To Campus Support Services

Description  Challenge - Supporting students in crisis  Over 50% of students who stop-out due to a non-academic issue have never utilized campus resources to support that challenge. This webinar will highlight common barriers which prevent this connection and the means to overcome them. Key Takeaway Connecting students to support in time of need is essential, whether related to an academic need, mental/physical health, or basic needs. This presentation will highlight common barriers that prevent students from connecting through a case study presentation on developing a new digital tool that streamlines this process. Overview Students often report navigation of campus support in times of crisis as a significant challenge. Unintentional systemic barriers often exacerbate the issue, including multiple campus websites with divergent purposes, stigma, and changes in student help-seeking behaviors in the COVID-19 context. This presentation overviews a student-centered research an